MaaS360 Mail - change Workplace policy settings for Secure Mobile Mail client You will also need to change the settings on your MaaS360 device and/or Workplace policies, to support this change.

If you need to modify settings on for example Exchange Online, please see Microsoft document below.Platform side: Azure AD – registering MaaS360 Secure Mobile Mail client as an app.Provided you are using a Microsoft platform and your users are logging on to mail via mobile devices, the changes below will probably be needed at some stage. This is a list of the potential steps needed depending on mail platform and clients used. On the platform side, there may be further actions to take, including disabling Basic Auth / configuring Modern Auth, on the mail platform (Exchange Online or Office365), or on Azure AD.For other mail clients it will be necessary to modify the device policy, on the ActiveSync settings page.Our Secure Mobile mail client can already support Modern Authentication, so customers just need to reconfigure their Workplace policy.

It is being replaced with the Microsoft implementation of Modern Authentication (OAuth), which is the newer and more secure version of authentication to Microsoft platforms. This means that some of our customers are already reporting that they can’t log on to their mobile mail.īasic Authentication is an older version of the password exchange for Microsoft platforms, and a less secure mechanism. While this change is officially planned for 1 st October 2022, we understand that MSFT have already begun switching off Basic Auth for a number of their customers.

Anyone connecting to Exchange Online or Office365 mail account will need to have an updated way of authenticating, using Microsoft’s Modern authentication. Just to let you know that Microsoft will soon stop supporting Basic Authentication, which is a way of logging on to your mail when using a mail client.

Office 365 modern authentication